Commercial debt recovery · United Kingdom Received a letter? Begin an enquiry

Recovery of unpaid commercial debts

What is owed
will be pursued.

Aldgate recovers unpaid invoices and commercial debts for UK businesses. The work is formal, measured and true. Matters that do not settle may be escalated to our recovery partner, who can pursue further action including legal proceedings.

Terms in writing before any step. Enquiries are without obligation.

The Gherkin tower rising between office buildings in the City of London financial district
The City of London

The manner of the House

Quiet, exact, and in earnest.

The same standard governs every letter, every reference and every deadline.

i.

A fixed process, followed exactly

Every matter proceeds through a published sequence of demand, referral and escalation. You will know the stage of your matter at all times.

ii.

Escalation that is genuine

Where a valid debt remains unpaid, the matter may be escalated to our recovery partner, who can pursue further action including legal proceedings.

iii.

Terms in writing before any step

You receive our terms and the proposed course in writing before anything is done in your name. No obligation arises from an enquiry.

Engraving of Aldgate, the historic eastern gate of the City of London
Aldgate, the eastern gateCity of London

The name

The eastern gate of the City of London.

Aldgate stood for six centuries where the road from Essex entered the City. Trade passed beneath it or it did not pass at all.

We hold the name to the same standard. A debt owed to your business is not a misunderstanding to be smoothed over. It is an obligation, and obligations are answered at the gate.

The House, and how it works

The process

Four stages. Settlement at any of them.

Escalation continues only while the balance remains unpaid.

Formal demand

Under the Aldgate name

A letter before action states the balance, the deadline for settlement and the consequences of non-payment.

Referral

Out of ordinary correspondence

The matter is referred to our recovery partner. The debtor now deals with the process, not with reminders.

Letter of claim

Pre-action protocol

The recovery partner issues a letter of claim under the pre-action protocol. The final step before proceedings.

Proceedings

By the recovery partner

Where instructed and the claim is sound, proceedings are issued, with interest and costs sought where the law allows.

Any proceedings are conducted by our recovery partner. Aldgate is not a firm of solicitors and does not conduct litigation.

The Aldgate position

Settlement is open at every stage. How far a matter must travel rests with the debtor.

Received a letter from us?

Read it carefully and act by the date it gives. Settlement remains open, and the sooner the matter is addressed, the simpler it stays.

What the letter means

Tell us what is owed, by whom, and since when.

Begin an enquiry

Enquiries are without obligation.
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